Corporate social responsibility

At Avis Budget Group, we have committed to our customers, partners, employees, and stakeholders. We are constantly facilitating new partnerships, investing in innovations and conducting global business in accordance with the highest standards of trust and integrity.

Reports & statements






Policies and additional information

A Company Committed To Our Business… And Yours
Increased purchases from diverse suppliers enhance Avis and Budget’s supply chain and assist in meeting and exceeding our customer’s expectations at on-airport locations and for major corporate customers.

As such, the company has established a Disadvantaged, Minority and Women Owned Business Enterprise Program to promote the growth and development of diversified suppliers. Within the scope of this program, employees should channel business opportunities to minority and women-owned business enterprises whenever the opportunity arises to procure goods and services from an outside supplier. Helping these entrepreneurs move quickly into the mainstream of the economy strengthens the diverse business community economically and Avis Budget Group takes pride in contributing to the overall economic growth of the communities where we do business.

Our Mission
Our program is intended to assure that disadvantaged, minority and women-owned Business Enterprises will have the maximum practicable opportunity to participate in Avis Budget Group’s contract awards.

For more information on how to participate or to register online with Avis Budget Group, please click here.

Q: How does Avis Budget Group handle vehicles that have been recalled by the manufacturer?

A: At Avis Budget Group, the safety of our customers and employees is of great concern. Our policies and procedures regarding the handling of vehicles that are the subject of a manufacturer’s recall notice is a prime example of how we put our customers’ safety first.

Periodically, automobile manufacturers provide notices of issues relating to their vehicles. These notices range from minor issues to recall notices relating to vehicles that may pose a risk to the safety of the driver, passengers and the general public.

In the United States, when we receive a safety recall notice from a vehicle manufacturer under the Motor Vehicle Safety Act, we identify the affected vehicles in our fleet and place them on a “hard hold” in our reservations system, which prevents them from being rented. We then do not rent these a vehicle until we are able to implement a remedy that has been approved by the manufacturer and the National Highway Transportation and Safety Administration (NHTSA).

In addition, when our vehicles become subject to a safety recall, we use a third-party vendor that automatically calls customers within 24 hours when we have confirmed that the vehicle they have out on rent has been recalled. This process is used to contact all customers who have provided a telephone number and/or email address during the reservation or check-in process through which the customer can be reached. Each customer who has rented a vehicle that is subsequently subject to a recall will receive a message providing specific instructions as to how, where and when the vehicle may be returned for an exchange. If no valid telephone number has been provided, a written notice will be sent to the renter’s residential address.

As an equal-opportunity employer, Avis Budget Group is proud to provide an inclusive workplace that embraces and celebrates demographic, cultural and lifestyle differences.

Applicants with Disabilities
If you believe you need a reasonable accommodation in order to search for a job opening, submit an application or you have a disability-related question, please contact us by calling 877-372-6691 for assistance with Avis Budget Group opportunities or 866-272-5627 for assistance with Payless opportunities. These are dedicated lines exclusively to assist disabled job seekers, and only messages left for this purpose will be considered. Please note a response to your request may take two to three business days.

Equal Employment Opportunity and Affirmative Action Statement
Avis Budget Group considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to performance.

Avis Budget Group is an EEO Employer

Minorities / Females / Protected Veterans / Disabled

As an equal-opportunity employer, Avis Budget Group is proud to provide an inclusive workplace that embraces and celebrates demographic, cultural and lifestyle differences. We maintain a significantly diverse U.S. employee population; as minorities compose 53% of our workforce and females compose 32% of our workforce. In addition, our management positions are composed of 30% minority and 32% female management representation. Our talent strategy is solidly rooted in attracting and retaining a diverse workforce.

In October 2008, Avis Budget Group partnered with the United Negro College Fund (UNCF) to establish the UNCF/Avis Budget Group Corporate Scholars Program. This program provides students that attend historically black colleges and universities (HBCU) with up to a two-year scholarship and paid summer internship at our World Headquarters and Virginia Beach shared facilities. Avis Budget Group has also successfully recruited and employed students from HBCUs including: Howard University, Johnson C. Smith University, Florida Memorial University, Tougaloo College, Spelman College and Morehouse University.

Avis Budget Group is consistently recognized as one of the “Best Employers For Workers Over 50” by AARP, for its commitment to recruiting, hiring and retaining older workers.