Corporate Social Responsibility

Corporate Social Responsibility

Corporate Social Responsibility

At Avis Budget Group, we’re committed to continue advancing, now more than ever, our corporate social responsibility strategies to truly play a leading role in the transition to a sustainable economy and a more just, fair and equal workplace and society.

Corporate Social Responsibility Report

Message from our CEO

We are currently living in unprecedented times. The novel coronavirus pandemic has required us to act quickly to and make some difficult decisions, including significant cost removal actions. We remain focused on taking the necessary steps to protect the health and safety of our communities and are confident that we will emerge from the pandemic as a stronger, nimbler and more resilient organization–a testament to the outstanding work and dedication of all our employees.

We are also experiencing a powerful moment of social awakening, and need to address systemic racial inequities and deliver enduring change. We are committed to advancing equity and inclusion within our workforce, consumer base, communities and supply chain. While we recognize that there is much more to be done, we have launched the #PowerofDIFFERENT initiative to establish a roadmap for meaningful change.

Since vehicles may account for 15% of global greenhouse emissions and are the greatest source of air pollution in large cities, transitioning to a low carbon economy is another significant business opportunity for our company.

We are planning for a future of mobility that is cleaner, safer, climate restorative and inclusive for all, and invite you to learn more about our focus areas, programs, strategies and performance to create shared value and address our business critical issues.

Joe Ferraro
PRESIDENT AND CHIEF EXECUTIVE OFFICER

Diversity,
Inclusion &
Belonging

Diversity, Inclusion & Belonging

At Avis Budget Group, we value each employee around the world, whose talent, skill and personality have helped establish us as a leading global mobility provider. And because we believe that embracing and promoting diversity is a critical component of our success, we have committed to creating a safe, supportive and inclusive environment.

Our Support of the Black Lives Matter Movement

Our Support of the
Black Lives Matter Movement

Avis Budget Group strongly condemns all forms of racism and racial intolerance and as a company we have a strict zero- tolerance policy towards any form of discrimination.

From our inception, ABG has been passionate about providing its employees with the very best experiences. It is our rich diversity of backgrounds, cultures and viewpoints that supports this passion, drives our success and ensures we live up to our full potential. As an equal-opportunity employer, we are proud to provide an inclusive workplace that embraces and celebrates demographic, cultural and lifestyle differences.

Although we have worked hard together to build an inclusive company, there is still more we can, and will,

do.  We launched #PowerofDIFFERENT to help address this, initially with Power of WOMEN and then the Power of VETERANS. This year we have launched Power of COLOR, an Employee Resource Group (ERG) made up of employees from diverse backgrounds, that advocates equality, opportunities for advancement, and facilitates discussions around best practices and resources to promote more targeted racial understanding and diversity.

In addition to our internal focus, the Company has publicly supported the Black Lives Matter movement on our corporate website, career site and through social media by stating our condemnation of racial injustice and racial inequality and committing to join in the conversation and act.

“ We strive to have a diverse and inclusive work environment where employees feel valued for their uniqueness, recognized for their diverse talents, and where they can bring their whole selves to work, every day. ”
Beth Clarke
DIRECTOR, ORGANIZATIONAL DEVELOPMENT

Global Gender Pay Equality

To ensure that as an employer we are compensating men and women fairly and equitably, five years ago we standardized our reward programs across all countries. We now have global bonus and stock programs that provide for equal incentive pay opportunities for all employees in like positions. Additionally, we use global standards to inform compensation decisions for all new hires and promotions.

To monitor our performance for our management employees, we evaluate base salary placement relative to our internal salary ranges for men and women. In 2019, the average base salary placement for women and men management was at 100% parity.

For our front-line hourly workforce (non-management employees), we maintain pay equity through our standardized compensation practices in which all employees begin at the same start rate, based on their location and position, and annual pay increases are applied consistently to all employees based on tenure.

Inclusive Mobility

A diverse workforce means richer ideas and broader perspectives when it comes to considering the needs of our customers, stakeholders and employees. Most importantly, it’s the right thing to do. We’re committed to improving diverse representation across all functions in the business.

As an equal-opportunity employer, we are proud to provide an inclusive workplace that embraces and celebrates demographic, cultural and lifestyle differences. We strive to have a diverse and inclusive work environment where employees feel valued for their uniqueness, recognized for their diverse talents, and where they can bring their whole selves to work, every day.

To help us celebrate and promote this, and ensure we continue to give all our employees a voice, we have created a number of Employee Resource Groups (ERGs). These groups bring together employees of diverse backgrounds to advocate equality, opportunities for advancement, and discuss best practices to promote racial understanding and diversity.

Inclusive Mobility

A diverse workforce means richer ideas and broader perspectives when it comes to considering the needs of our customers, stakeholders and employees. Most importantly, it’s the right thing to do. We’re committed to improving diverse representation across all functions in the business.

As an equal-opportunity employer, we are proud to provide an inclusive workplace that embraces and celebrates demographic, cultural and lifestyle differences. We strive to have a diverse and inclusive work environment where employees feel valued for their uniqueness, recognized for their diverse talents, and where they can bring their whole selves to work, every day.

To help us celebrate and promote this, and ensure we continue to give all our employees a voice, we have created a number of Employee Resource Groups (ERGs). These groups bring together employees of diverse backgrounds to advocate equality, opportunities for advancement, and discuss best practices to promote racial understanding and diversity.

This year we launched our third ERG, Power of COLOR, aimed at driving change, advancing Black Leaders, and listening, learning, and acting on feedback from our Black employees to enhance our work environment and communities. Alongside our other groups, Power of WOMEN and Power of VETERANs, this group will advance our effort to create a more inclusive workplace that embraces and celebrates demographic, cultural and lifestyle differences.

Supporting Our
Veterans and
Military Families

Supporting Our
Veterans and
Military Families

Avis Budget Group is a 2020 and long-standing winner of the Military Friendly® Employer and a Military Friendly® Spouse Employer awards

Our recruiters have the skills necessary to understand and recruit veterans. We have developed bespoke training modules as part of our learning journey and each recruiter has a veteran hiring goal. We also participate in Veteran Recruiting Career Fairs, including virtual fairs, showcasing roles well suited to vets’ skills, interacting with attendees one-to-one, and encouraging them to apply for a role within our company. Our many Veteran organization partners throughout the US and Canada also provide a steady stream of highly qualified candidates who bring their unique and valued backgrounds to our company.

Supplier Diversity

At Avis Budget Group, we have a long-standing culture of embracing diverse suppliers. Year after year, we are recognized with high honors from supplier diversity industry associations based on our achievements in supporting diverse enterprises for our commitment to our communities.

Recruitment

Our talent strategy is solidly rooted in attracting and retaining a diverse workforce. We post our open roles to over 600 employment and diversity sites and our recruiters build relationships with local diversity organizations to source talent. In the past year, we have either partnered with or directly marketed our careers to demographics including: LGBTQ+, domestic violence victims, refugees, Hispanics, Historically Black Colleges and Universities, underprivileged youth, people with disabilities, and the 65+ community. Our goal is to have our workforce reflect the wonderful diversity of the communities we serve.

Health,
Safety &
Well-being

Health, Safety & Well-being

At Avis Budget Group, our people are our most valuable asset. Our core belief is that Health and Safety is every employee’s responsibility, not only for our employees but for our customers, vendors, and all community stakeholders. Our customers consistently tell us that it is our people’s professionalism, calm and friendly demeanor, and desire to go above and beyond that makes Avis Budget Group a great company to deal with. This is what makes them return to us time and again. It is imperative that our people bring their best selves to work every day. This is why we take their health, safety and well-being so seriously.

Our Response to the global COVID-19 Pandemic

The pandemic has been an unprecedented and challenging time for everyone. Through it all, the health and wellbeing of our employees has been our focus. When remote work was possible, many were able to work from home or flex their hours. In the U.S., where most of our employees rely on company provided benefits, we arranged for the following:

  • Free health benefits for employees on furlough
  • Free COVID-19 testing and associated facility costs
  • Free telemedicine
  • Additional paid time off for employees who needed to quarantine due to COVID-19 symptoms or who tested positive, or those who had to provide care for a family member who was ill with COVID-19
  • Options for employees to take a withdrawal from their retirement plan if they were suffering a financial hardship because of COVID-19

Well Being

Well Being

At Avis Budget Group we take a holistic approach to well-being. We understand that to deliver our best performance, our employees need to be healthy and happy in all areas of their lives. Our Live Well program focuses on helping our people achieve all aspects of well-being through habits and activities that promote physical, financial and emotional well-being. Read more in the full report >

Physical

In addition to our health plans, we offer a number of other ways for employees and their families to get and stay physically healthy.

Financial

Avis Budget Group offers employees access to financial consultation for matters such as reducing debt and retirement planning.

Emotional

We are seeking to break down the barriers around mental health by providing employees not only with services to mitigate mental distress, but also to provide them with the tools to recognize warning signs in themselves and others.

Development and Engagement

At Avis Budget Group we want to take each of our employees with us on our journey. To do this, we engage them with our strategy, listen to what they have to say and connect them to more. 

We empower and enable our people to bring their ‘A’ game every day through modern, bespoke and accessible learning and development programs and an innovative employee communication app. 

We run a regular comprehensive employee survey to gauge how people feel about working at Avis Budget Group and act on the results.

Read more about employee development and engagement >

Environmental
Responsibility

Environmental Responsibility

As a responsible corporate citizen, Avis Budget Group is committed to monitoring, measuring and managing our environmental impact, and working to reduce it where practicable on an ongoing basis. This enables us to meet customer expectations while building a resilient business for generations to come.

Our Environmental Footprint

0
Gallons of used motor oil recycled or repurposed
0
Tires recycled or repurposed
0
Windshields repaired
0
Tons of paper estimated to be saved annually through paperless transactions
0
Tons of paper securely shredded and recycled
Carbon Offset Program

At Avis Budget Group, we are committed to helping educate both consumers and travel professionals on their environmental impact from rental car use and on how that can be reduced. We also work closely with our corporate customers to help them achieve their environmental impact reduction targets.

We also offer our customers a wide range of solutions to reduce the environmental impact from their car rentals including:

We have created a list of tips and a video on smart and safe driving habits that is available to the public on our website. The tips promote road safety and fuel efficiency techniques which help lower fuel consumption and greenhouse gas emissions.

Electronic toll collection services are offered to our customers in North America and parts of Europe. Studies show that paying for tolls electronically significantly reduce or eliminate idling and traffic back-ups at toll booths, and thus reduces greenhouse gas emissions.

For every Zipcar on the road, 13 personally owned vehicles are eliminated from the street, and members report reducing their yearly vehicle miles traveled by focusing on purpose driven trips. Car-sharing members reduce their carbon footprint by up to 1,600 pounds per year.

Hybrid or fuel-efficient vehicles are available to customers at almost all our locations. With a total of 21,000+ hybrid vehicles in our fleet, hybrid rentals are popular due to their fantastic fuel efficiency and lower environmental impact.

Through carbon offset credits, we offer our corporate customers the option to help make their car rental program 100% carbon neutral. Carbon offset credits are created through projects that remove or reduce greenhouse gas emissions in various ways such as renewable energy generation, energy efficiency and reforestation programs.

Carbon Footprint Calculations are available for corporate customers. We partner to calculate their business travel impacts and meet their emissions goals. Our emissions calculator is used to determine a benchmark and track emissions reductions over time. The calculator can drill down information by car class, miles driven, by country or globally over any particular time period.

Car Sharing

Seven years ago, we acquired Zipcar, the world’s leading carsharing network which has played an influential role in improving city life since 2000.

Zipcar is driven by a mission: to enable simple and responsible urban living. By providing its members on-demand, self-service vehicles in reserved parking spaces in public places, it functions as a great alternative to car ownership.

Members can save costs associated with vehicle ownership by reserving vehicles online or over the phone for a certain time period, from minutes to days. We have more than 300 electric vehicles in our London fleet alone, available as part of the Zipcar Flex product.

One Zipcar removes the need for up to 13 personally owned vehicles. Together, with our community of one million members, Zipcar will continue to drive a sustainable and equitable future for urban living.

Tracey Zhen

PRESIDENT, ZIPCAR

“ One Zipcar removes the need for up to 13 personally owned vehicles. Together, with our community of one million members, Zipcar will continue to drive a sustainable and equitable future for urban living. ”
Tracey Zhen
President, Zipcar

Fleet Efficiency

At Avis Budget Group, we offer our customers the opportunity to choose from a wide variety of vehicles, including hybrids, electric or fuel-efficient vehicles at almost all of our locations. Our fleet consists primarily of vehicles from the current and immediately preceding model year – this ensures the highest possible standards of air emissions control.

Our hybrid fleet is one of the largest in our industry with 21,000+ hybrid vehicles globally.

Giving
Back

Giving Back

We are a global company with local reach in hundreds of communities around the world. Our family-friendly values are truly demonstrated by the many hours our employees volunteer to care for the needs of our communities. Whether we work individually or as a team, doing the right thing and supporting our communities helps employees see their work as more than a job and make them feel proud to be part of the Avis Budget Group family.

Our Employee Volunteering Program – ‘Inspire the World’

Avis Budget Group team members have huge hearts and have devoted thousands of hours to supporting our communities. In 2019, we advanced our global volunteer program “Inspire the World”. Through this program we challenge our employees to dedicate an hour of their time to a local cause or charity close to their hearts. Throughout our locations we have designated “Care Captains”, who help roll out corporate philanthropy initiatives and also tailor their own local community activities. Care Captains are dedicated to helping others and ensuring that employees are involved and engaged.

Social Partnerships and Collaborations

Avis Budget Group is a national sponsor of Make-A-Wish®, providing both financial and in-kind support to help grant the wishes of children with critical illnesses in order to enrich the human experience with hope, strength and joy.

Avis Budget Group is a proud partner of Susan G. Komen® in its fight to end breast cancer. Susan G. Komen® is the only organization that addresses breast cancer on multiple fronts such as research, community health, global outreach and public policy initiatives in order to make the biggest impact against this disease.

People count on us in times of crisis and we do what we can to take care of them when they need it most. Between terrorist attacks, hurricanes, floods and wildfires, the past few years have been challenging times around the globe. To efficiently deploy our support, we partner alongside disaster response agencies at the nearest point of contact to a crisis event.

Our Commitment

Avis Budget Group is committed to continue advancing, now more than ever, our corporate social responsibility (CSR) strategies of People, Future, and Life. As part of our multi-year plan, we will fully embed our CSR goals into our business strategy, operations and in all stakeholder engagement, to truly play a leading role in the transition to a sustainable low–carbon economy and a more just, fair and equal workplace and society. We recognize that change won’t happen over-night and we commit to continue refining our strategies, facilitating the conversation and acting to drive internal change and influencing external change through specific strategies and accountability.

Corporate Social
Responsibility Report

Learn more about our focus areas, programs, strategies and performance to create shared value and address the most critical issues that are material to our business.

Corporate Social
Responsibility Report

Learn more about our focus areas, programs, strategies and performance to create shared value and address the most critical issues that are material to our business.

Reports and Statements

2020 CORPORATE SOCIAL RESPONSIBILITY REPORT

2019 UK GENDER PAY GAP REPORT

SLAVERY AND HUMAN TRAFFICKING STATEMENT

ENVIRONMENTAL POLICY

HUMAN RIGHTS POLICY STATEMENT

2020 CORPORATE SOCIAL RESPONSIBILITY REPORT

2019 UK GENDER PAY GAP REPORT

SLAVERY AND HUMAN TRAFFICKING STATEMENT

ENVIRONMENTAL POLICY

HUMAN RIGHTS POLICY STATEMENT

Policies and Additional Information

A Company Committed To Our Business… And Yours
Increased purchases from diverse suppliers enhance Avis and Budget’s supply chain and assist in meeting and exceeding our customer’s expectations at on-airport locations and for major corporate customers.

As such, the company has established a Disadvantaged, Minority and Women Owned Business Enterprise Program to promote the growth and development of diversified suppliers. Within the scope of this program, employees should channel business opportunities to minority and women-owned business enterprises whenever the opportunity arises to procure goods and services from an outside supplier. Helping these entrepreneurs move quickly into the mainstream of the economy strengthens the diverse business community economically and Avis Budget Group takes pride in contributing to the overall economic growth of the communities where we do business.

Our Mission
Our program is intended to assure that disadvantaged, minority and women-owned Business Enterprises will have the maximum practicable opportunity to participate in Avis Budget Group’s contract awards.

For more information on how to participate or to register online with Avis Budget Group, please click here.

Q: How does Avis Budget Group handle vehicles that have been recalled by the manufacturer?

A: At Avis Budget Group, the safety of our customers and employees is of great concern. Our policies and procedures regarding the handling of vehicles that are the subject of a manufacturer’s recall notice is a prime example of how we put our customers’ safety first.

Periodically, automobile manufacturers provide notices of issues relating to their vehicles. These notices range from minor issues to recall notices relating to vehicles that may pose a risk to the safety of the driver, passengers and the general public.

In the United States, when we receive a safety recall notice from a vehicle manufacturer under the Motor Vehicle Safety Act, we identify the affected vehicles in our fleet and place them on a “hard hold” in our reservations system, which prevents them from being rented. We then do not rent these a vehicle until we are able to implement a remedy that has been approved by the manufacturer and the National Highway Transportation and Safety Administration (NHTSA).

In addition, when our vehicles become subject to a safety recall, we use a third-party vendor that automatically calls customers within 24 hours when we have confirmed that the vehicle they have out on rent has been recalled. This process is used to contact all customers who have provided a telephone number and/or email address during the reservation or check-in process through which the customer can be reached. Each customer who has rented a vehicle that is subsequently subject to a recall will receive a message providing specific instructions as to how, where and when the vehicle may be returned for an exchange. If no valid telephone number has been provided, a written notice will be sent to the renter’s residential address.

As an equal-opportunity employer, Avis Budget Group is proud to provide an inclusive workplace that embraces and celebrates demographic, cultural and lifestyle differences.

Applicants with Disabilities
If you believe you need a reasonable accommodation in order to search for a job opening, submit an application or you have a disability-related question, please contact us by calling 877-372-6691 for assistance with Avis Budget Group opportunities or 866-272-5627 for assistance with Payless opportunities. These are dedicated lines exclusively to assist disabled job seekers, and only messages left for this purpose will be considered. Please note a response to your request may take two to three business days.

Equal Employment Opportunity and Affirmative Action Statement
Avis Budget Group considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to performance.

Avis Budget Group is an EEO Employer

Minorities / Females / Protected Veterans / Disabled

Diversity
As an equal-opportunity employer, Avis Budget Group is proud to provide an inclusive workplace that embraces and celebrates demographic, cultural and lifestyle differences. We maintain a significantly diverse U.S. employee population; as minorities compose 53% of our workforce and females compose 32% of our workforce. In addition, our management positions are composed of 30% minority and 32% female management representation. Our talent strategy is solidly rooted in attracting and retaining a diverse workforce.

In October 2008, Avis Budget Group partnered with the United Negro College Fund (UNCF) to establish the UNCF/Avis Budget Group Corporate Scholars Program. This program provides students that attend historically black colleges and universities (HBCU) with up to a two-year scholarship and paid summer internship at our World Headquarters and Virginia Beach shared facilities. Avis Budget Group has also successfully recruited and employed students from HBCUs including: Howard University, Johnson C. Smith University, Florida Memorial University, Tougaloo College, Spelman College and Morehouse University.

Avis Budget Group is consistently recognized as one of the “Best Employers For Workers Over 50” by AARP, for its commitment to recruiting, hiring and retaining older workers.